Lettermail

Many of our customers express confusion over Lettermail service. Please read this article before placing an order with Lettermail shipping.

Lettermail

Lettermail is an untracked economical shipping service available for small units of select products such as stabilizers, lubricants, springs, and more. Ideal for moments when you need one unit of lubricant or one pack of springs, and paying for tracked shipping is too expensive.

Lettermail Tracking and Delivery Standards

There is no tracking or insurance available for Lettermail shipping. Once a product is lost, there is nothing we can do for you. Use this service at your own risk!

Please do not purchase Route Insurance with your Lettermail order! It will not cover Lettermail packages since these packages do not come with tracking!

This service will take longer to deliver than tracked shipping services. If you are in hurry, we do not recommend this service for you.

Please do not contact us regarding whether your Lettermail order has been shipped. You may not receive a shipping notification regarding your Lettermail order being shipped- this is because marking Lettermail orders as shipped is not an automatic process. There is also no tracking on Lettermail orders.

Lettermail Packaging

Lettermail will use a specially sized box to protect products in transit. Orders that exceed the weight and size limitations of the service will not qualify for the service.

Changes to Packaging

In order to accomodate the size and weight limitations for Lettermail, we will be rolling out new packaging used for our lubricants, and may change the packaging for other products as needed. Products will continue to be offered in the same quantities and materials- a jar of 5mL grease will still contain 5mL of grease, just in a new jar.